Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use our service, we collect information you provide directly, including:

• Account Information: Name, email address, phone number, and password
• Property Information: Property addresses you choose to monitor
• Payment Information: Credit card details and billing address (processed securely by our payment provider)
• Communication Data: Messages you send us through support or contact forms

1.2 Information Collected Automatically

When you use our service, we automatically collect:

• Usage Data: Pages visited, features used, and actions taken
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs
• Cookies: See our Cookie Policy for details

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our property monitoring service
• Send you alerts about your monitored properties
• Process transactions and send billing-related communications
• Respond to your comments, questions, and support requests
• Send promotional communications (with your consent)
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our service (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@titlebarrier.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

7. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in the United States. By using our service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers.

9. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell your information)
• Right to non-discrimination for exercising your rights

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: